Prompter for enhancing sales department

Starting from 1st July we have launched a new feauture of Virtual PBX – Prompter! The more advanced manager in your call center or sales department anytime can dial a short number and he/she can be connected to the telephone call of the less experienced colleague. Prompter assists by listening in on a parallel telephone line and gives comments to the rookie, without clients’s awareness.

Prompter assists in closing the deal even with the hard client and the newcomer manager is getting experience in solving conflicted situations.

Try it! Prompter service is free until 31 August. From 1st September – €5,90 /month.

You can set up it in MyMCN or through your personal manager.