Call hold

Allows you to place a conversation on hold to make or answer another call.


How does it work?

An operator can pause any incoming or outgoing call after the connection is established to have a conversation on another line or cut off unwanted noises or sounds. While the call is on hold, the client listens to music or announcements that can be set up for a certain number or scenario.

What is it for?

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    Convenient switching between two conversations

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    No unwanted experiences or details for the clients

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    Taking time to clarify the details of customer issues


Activate function

Activate the function independently according to the installation instructions

Set up


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