Function
Call Statistics
Dashboards for visualizing and analyzing information about business processes and their effectiveness.
OrderHow does it work?
KOMPaaS dashboard panel allows you to track:
- the number of internal, incoming and outgoing calls
- the number of missed calls in queues
- total duration of calls per period of time
- international calls and their locations
- regional calls and their locations
What is it for?
Tracking call center team performance
Identifying weaknesses of phone service
Helping with call costs & work schedule optimization
Activate function
Activate the function independently according to the installation instructions
Set up